Demonstrate the age

Forum|Forum|2 years ago
May 30, 2023
2 replies
241 views

Hi, I would like to use the Photoshop beta for the IA, but I cannot prompt because it says I'm not 18 y.o. I demonstrate with my certificate student that I was born in 1993 how is it possible that I still have this issue?
I uninstalled and reinstalled the app later in the verification but nothing

This topic has been closed for replies.

K

kanikas28368183

Adobe Employee

Hi there,

Please see this link for help:

https://community.adobe.com/t5/account-payment-plan-discussions/how-to-update-my-date-of-birth-the-generative-fill-feature-is-disabled/td-p/13829335

Hope this helps!

Regards

Kanika

kglad

Community Expert

@kanikas28368183

you keep posting (in various threads) a link that says the same thing as posted in my message.

kglad

Community Expert

1 - Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
2 - Log into Behance with your Adobe ID and enter your Date of Birth.
3 - If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

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