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Participant
June 7, 2024
Answered

Deregistering from a computer I no longer have access to

  • June 7, 2024
  • 4 replies
  • 342 views

I have an old copy of CS5.5 from when I was in college that I'm looking to set up on my main PC. Unfortunately, the serial number I have is registered to two computers that I no longer have access to.

I can log out of my subscription based software, but I have no way to deregister the serial number of 5.5 from older computers.

Any ideas?

Correct answer kglad

there's no way to regain an activation count without those computers. there's no work-around/alternative/plan b/all other synonyms.

4 replies

Nancy OShea
Community Expert
Community Expert
June 7, 2024

@KnightfallMedia,

If you used up your original activations, your only recourse now is to replace with modern software.

Besides, CS5x is nearly 15 years old and was never certified to run on modern computers. 

 

MODERN OPTIONS:
============
FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

Photoshop Elements or Premiere Elements (no subscription needed).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

  • Photoshop CC and Photoshop on iPad
  • Camera Raw
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website + hosting
  • Adobe Express (free starter plan)
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).

https://www.adobe.com/creativecloud/photography.html

Premium Adobe Express ($10/month). Mobile & web-based graphics & video apps for social media content creators.
https://helpx.adobe.com/express/using/express-overview.html

Creative Cloud (Single & Bundled apps/services for mobile, web & desktops)
https://www.adobe.com/creativecloud/plans.html

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
Participant
June 11, 2024

Thanks for the info. Sounds like I'll move over to Affinity and some other options then.

kglad
Community Expert
Community Expert
June 11, 2024

sorry to hear that, but good luck.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 7, 2024

there's no way to regain an activation count without those computers. there's no work-around/alternative/plan b/all other synonyms.