Deseo cancelar la suscripción pero no me deja desde las indicaciones de la app

Thanks for posting to this public discussion forum, ​@Alexia Gasparotti. I am sorry you are encountering problems managing your subscriptions.

Please try using a different device or web browser to complete the self-cancel steps listed at https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html. You may want to use the same device you used to cancel your first subscription, ​@Alexia Gasparotti, in February.

For more information on the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.