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Peru Bob
Peru BobCorrect answer
Community Expert
Jul 25, 2025 5:10 PM UTC

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you have trouble canceling, please post a reply to this thread and an Adobe employee will need to assist you.

4 replies

Participant
Nov 14, 2026 12:12 AM UTC

Ho provato a dare la disdetta entro il termine ma il tasto di conferma non era cliccabile

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kglad
Community Expert
Community Expert
Nov 14, 2026 12:26 AM UTC

​@nice_smartsf542 

 

if you have a payment problem, that has to be fixed before you’re allowed to cancel, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

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Peru Bob
Community Expert
Community Expert
Jul 25, 2025 5:12 PM UTC

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum so that proper help can be offered.


Scroll down here to see a list of the forums:
https://community.adobe.com/

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Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
Jul 25, 2025 5:10 PM UTC

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you have trouble canceling, please post a reply to this thread and an Adobe employee will need to assist you.

Translate