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Oct 12, 2026 2:54 AM UTC
Answered

devolución

Buenas noches me cobraron la suscripción se vencía hoy y yo la cancele y aún así me cobraron quiero la devolución de mi dinero

    AkanshaAshra
    AkanshaAshraCorrect answer
    Community Manager
    Oct 27, 2026 5:07 PM UTC

    Hi @magnetic_wanderlustb37a,

    Thank you for reaching out to the community.

    We checked your account and can see that your Scan Premium subscription is currently active with an annual commitment.

    If you would like to cancel the subscription, please follow the instructions provided here: Cancel Adobe trial or subscription | Adobe Account.

    For information regarding cancellation terms and refund eligibility, please refer to: Cancellation details for common Adobe plans | Adobe Account.

    Please let us know if you have any further questions.

    ^Akansha

    1 reply

    AkanshaAshra
    Community Manager
    AkanshaAshraCommunity ManagerCorrect answer
    Community Manager
    Oct 27, 2026 5:07 PM UTC

    Hi @magnetic_wanderlustb37a,

    Thank you for reaching out to the community.

    We checked your account and can see that your Scan Premium subscription is currently active with an annual commitment.

    If you would like to cancel the subscription, please follow the instructions provided here: Cancel Adobe trial or subscription | Adobe Account.

    For information regarding cancellation terms and refund eligibility, please refer to: Cancellation details for common Adobe plans | Adobe Account.

    Please let us know if you have any further questions.

    ^Akansha

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