Devolver lo que cobraron en forma errónea

Cancele mi subscriptor que era gratuita y me aparece ahora un cobro a mi cuenta mi correo es alejandrayessenia768@gmail.com

Necesito la reversa

Manan JoshiCorrect answer

Community Expert

You need to cancel it yourself. Follow the article linked below

If you fulfil the refund eligibility, you will be refunded automatically within 10-14 days. For refund rules see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

-Manan

Correct answer

Community Expert

You need to cancel it yourself. Follow the article linked below

If you fulfil the refund eligibility, you will be refunded automatically within 10-14 days. For refund rules see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

Translate

-Manan

Community Manager

Hi @Bubbly_style1da7

Thank you for posting in the community.

We checked your account and can see that there are currently two subscriptions associated with it:

Adobe Acrobat AI Assistant Plus – This subscription is still active. If you wish to cancel it, you can follow the steps here: Cancel Adobe trial or subscription | Adobe Account
Adobe Acrobat Pro – This subscription has already been cancelled.

You may also refer to the helpful links shared by our Community Expert @Manan Joshi below for additional information.

Hope this helps!
^Akansha

Translate

Sign up