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Participant
July 8, 2025
Answered

Didn't recieve verification code via e mail - Not able to log in

  • July 8, 2025
  • 2 replies
  • 224 views

I normally log-in through Google, this time round when I log in, I am forced to change my password and I was asked to verify my id with verification code through email which I clicked resned to many times and never recieved. It's on another email not this one. my another account is "EMAIL REMOVED" could somebody help send me a link to re-set my password. Thank you

Correct answer kglad

don't post personal info in public forums (like adobe's).

 

and check your spam folder.

 

or https://helpx.adobe.com/manage-account/using/change-or-reset-password.html

2 replies

kglad
Community Expert
Community Expert
July 8, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 8, 2025

don't post personal info in public forums (like adobe's).

 

and check your spam folder.

 

or https://helpx.adobe.com/manage-account/using/change-or-reset-password.html