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Participant
July 8, 2024
Question

Difference in 'Creative Cloud All Apps 100GB' and 'Creative Cloud Files Storage 1 TB'

  • July 8, 2024
  • 1 reply
  • 565 views

When I went to cancel, it said: "When you cancel Creative Cloud Files Storage 1 TB, you lose access to your favorite creative apps."

My question is how does that relate to also continuing a subscription to Creative Cloud All Apps 100GB? Can I still access my apps?

It is NOT clear!!
J. Schafer

 

1 reply

kglad
Community Expert
Community Expert
July 8, 2024

if you have two different subscriptions with two different ids, you can still use the subscription not cancelled.

Participant
July 16, 2024

Thank you. I thought so but was afraid to cancel and lose everything.

Jean

kglad
Community Expert
Community Expert
July 16, 2024

you're welcome.  (just remember, if they have different id's,  to transfer any cloud stored files in the account that going to be cancelled.)