Difference in renewal vs new subscription

Forum|Forum|1 year ago
January 26, 2025
2 replies
185 views

I have received my renewal for £161.76, but if I bought Acrobat Standard as new the cost would be 157.68.

Please explain this difference and why I am being charged the extra amount.

Shivangi_Gupta

Community Manager

Hi @lynne_6474,

We appreciate you reaching out to the community. Discussing the billing related information is confidential. Since this is a public forum, I'd recommend you to start a private chat with our support team here: https://adobe.ly/3WFxxm9

They'll share all details with you.

Thanks,

Shivangi

kglad

Community Expert

and type agent in chat to bypass the bot

kglad

Community Expert

first time offers are frequently lowered to attract customers.

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