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Participant
August 27, 2025
Question

Disdetta Lightroom

  • August 27, 2025
  • 1 reply
  • 87 views

Buongiorno,

ho disdetto Lightroom, ma continuano ad essermi addebitati pagamenti di € 14,86 ogni mese. Potete aiutarmi?

 

1 reply

kglad
Community Expert
Community Expert
August 27, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

Shivangi_Gupta
Community Manager
Community Manager
August 27, 2025

Hi @Mauro_Bernoni3888,

Thanks for reaching out. I'm looking into your account details. Please stand by.


^Shivangi

Shivangi_Gupta
Community Manager
Community Manager
August 27, 2025

Thanks for waiting. I looked into the details and found that a refund has been initiated today for the last transaction. It usually takes 12- 14 days for the refund to process. 
I confirm the subscription is cancelled and I assure you that you will not be charged now.

We appreciate your patience.

 

Let me know if you have any other questions.

 

^Shivangi