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Participant
January 17, 2024
Question

DISGUSTED

  • January 17, 2024
  • 2 replies
  • 127 views

I am super disgusted by the customer service at Adobe.  Representatives love to mute you then forget you're on mute when you're trying to talk.  They don't check in when putting you on hold or mute and simply don't want to work.  I have encountered this experience more so than not and it has led me to cancel my subscription. 

 

DO BETTER! 

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2 replies

Shivangi_Gupta
Community Manager
Community Manager
January 18, 2024

We're sorry for the experience you've had. Do you have any case number which we can refer to and pass on the feedback to the concerned support representative?

Let us know.

Regards,

Shivangi

kglad
Community Expert
Community Expert
January 18, 2024

do you have any current problems?