Do I need to cancel my plan?

@Jesse27652810e834 

note: when you cancel make sure you're cancelling the correct plan, and  if you're going to be (incorrectly) charged a cancellation fee, contact support per @Rashmi27002770wxve

there are 3 ways to contact adobe; chat using a browser (with settings that allow popups and javascript) per @Rashmi27002770wxve, phone and twitter:


phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

Hi there,

I understand that you wish to cancel your subscription and I happy to help you.

Firstly, please log out and log in to the personal Adobe account and you should be able to see all the active plans.

https://account.adobe.com/

We checked your account, and we see that you have an active plan under the email address associated with the community.

Once you are logged in please follow the link below which has the steps on how to cancel a subscription.

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

In case you face any challenge while cancelling the subscription, please feel free to contact the Support team.

We are happy to share the link that can help you to connect with the Adobe Customer support via chat or on the phone.

https://helpx.adobe.com/contact.html?rghtup=autoOpen

Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

Hope the information was helpful to you. Please let me know if you have any further questions.

Sincerely,

Rashmi Swain

[MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS]