Hola comunidad! Soy de Argentina, y necesito ayuda con mi facturación. Ya que todos los meses, me cobran doble pero con diferentes numeros de comprobantes, y quisiera saber si se puede cancelar una. Quisiera saber cuántas suscripciones tengo activas asociadas a mis correos. Y si hay dos cuentas activas, cancelar una obviamente.
Hi efficient_videography5CD0,
We hear you. I see that you have an active Creative Cloud subscription under the ID that you are using here with the community. There is no other subscription under this account and there are no double charges under this account. You may have purchased a different subscription under a different ID. I request you to kindly login with that ID and cancel your plan: https://adobe.ly/3YZ2GCb.
Hope this helps.
Thanks
^KS
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