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Participant
July 25, 2026
Question

doble cobro por suscripcion

  • July 25, 2026
  • 2 replies
  • 7 views

el dia 14 de julio me debitaron dos veces por el mismo servicio a lo cual tuve q cancelar la suscripcion para la debolucion pero solo  me devolvieron de uno  el dia 18 de julio espere para la devolucion pero hasta la fecha no tuve repuesta 

    2 replies

    kglad
    Community Expert
    Community Expert
    July 25, 2026

    ie, you probably had two different subscriptions and only cancelled one.

    John T Smith
    Community Expert
    Community Expert
    July 25, 2026

    Log in and go here to check your account to determine your status https://account.adobe.com

    This is a public forum, not Adobe support... other users can't help
    This is the correct way to contact support
    https://helpx.adobe.com/contact.html?rghtup=autoOpen

    - and enter AGENT in the box asking How can we help you?