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Participant
December 4, 2021
Question

Does Adobe “all-included”plan membership cancel all Adobe individual plans?

  • December 4, 2021
  • 2 replies
  • 224 views

I already pay monthly for two different Adobe plans (Photography & Adobe DC). If I sign up for the “all-included $29.99 monthly plan. should I first cancel the two other plans?

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    December 4, 2021

    Yes.  But there is a 50% early termination fee if you cancel before your 12th month of service.  Contact Adobe Support.  If you're nice, the agent may waive that fee for you. 😇

     

    ===============
    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

     

    Nancy O'Shea— Product User & Community Expert
    Community Expert
    December 4, 2021

    Hi @James22081421r2a3,

    Yes that is how it's done(you don't need to cancel explicitly though, there is an option of changing plans). You will recieve the applicable refund and will be migrated onto the new plan, on the final screen do confirm the amount of refund that you will get before moving forwared. For details see the following link

    https://helpx.adobe.com/manage-account/using/change-plan.html

    If you have any further questions or something is unclear during the process, get in touch with the support team they will help you out. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Type AGENT to avoid bots and talk to a human.
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan