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Participating Frequently
January 25, 2020
Question

Does Creative Cloud subscription give you premium access to 500px?

  • January 25, 2020
  • 3 replies
  • 546 views

I see that 500px has a subscription option (Pro+Adobe) that includes Creative Cloud licenses. I already have a Creative Cloud subscription directly through Adobe. Can I use my Adobe Creative Cloud subscription to get Pro features on 500px?

This topic has been closed for replies.

3 replies

Participant
June 6, 2020

500px seems not to be an accurate partner in this deal.

I experienced twice that 500px charge me directly even if I do have a combination Adobe+500px. I do not know how 500px gave my credit card number. I created a complaint to my bank, and other to european bodies.

As they are located in USA, the do not respect european rules when saling in the EU. 

They condsider that "When you purchased the Pro and Adobe plan in 2018 you were sent an email that stated this "If you wish to renew your Adobe add-on after your first year, you must renew it through Adobe, as we are unable to renew Adobe add-ons." but they did not respect it by creating problems in connection.

I do consider that Adobe should review the protection of its cutommers and not provide 500px with confidential information.

Thanks

John Waller
Community Expert
Community Expert
January 25, 2020

>> Can I use my Adobe Creative Cloud subscription to get Pro features on 500px?

 

No, that offer is unique to 500px members.

 

Subscribing to an Adobe Cloud Plan through Adobe does not give you access to 500px.

Nancy OShea
Community Expert
Community Expert
January 25, 2020

Probably not.  But this is a an Adobe user-to-user forum. You would need to ask 500px about that. 

 

Nancy O'Shea— Product User & Community Expert