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LtlMacMcG
Participant
May 19, 2021
Answered

Does Pro (Subscricption) Include Acrobat DC?

  • May 19, 2021
  • 3 replies
  • 818 views

Does Pro (Subscricption) Include Acrobat DC?   I had pro for video editing and without really thinking about it purchased a subscription for Acrobat DC and download from there.  THEN again under my apps in the cloud.  Now its acting a bit funky.

 

a)  If DC comes with Pro will cancelling the DC subscription cause a problem?

b)  If DC does NOT come with Pro why is there not an option to have both applications at a cheaper price than buying each individually?  I ask because before the Free trial is up I have to choose between one or the other and its probably Pro that is gonna go.   Current price tag too much for me to handle.

    This topic has been closed for replies.
    Correct answer Peru Bob

    There is Acrobat Pro DC and Acrobat Standard DC. Acrobat Pro DC,can do all that Acrobat Standard DC can.

    I would suggest going to Adobe Customer Support to fix this (make sure to sign into your Adobe account first):


    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

     

    3 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 19, 2021

    >If I have pro it should include Acrobat DC pro

     

    I am confused by what you are saying

     

    PREMIERE Pro is for video editing, and does NOT include Acrobat which is to create/edit a PDF file

     

    They are completely different programs, used for completely different tasks

    T
    Test Screen Name
    Legend
    May 19, 2021

    Yes, the problem is you just say "Pro". There is no product called just "Pro". Premiere Pro? Acrobat Pro? Something else?

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    May 19, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

      L
      LtlMacMcGAuthor
      Participant
      May 19, 2021

      Thank you, I did not even realize! Will be more careful next time.

      Peru Bob
      Community Expert
      Peru BobCommunity ExpertCorrect answer
      Community Expert
      May 19, 2021

      There is Acrobat Pro DC and Acrobat Standard DC. Acrobat Pro DC,can do all that Acrobat Standard DC can.

      I would suggest going to Adobe Customer Support to fix this (make sure to sign into your Adobe account first):


      https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
      Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

      You may also be able to contact Adobe by phone:
      https://helpx.adobe.com/contact/phone.html

       

      L
      LtlMacMcGAuthor
      Participant
      May 19, 2021

      To be make sure I understand you:  If I have pro it should include Acrobat DC pro, correct?

      If that is the case I simply need to cancel my free Trial of Acrobat DC and Delete it (I assume) and I should be Good to go.

      I very much appreciate your response----Extremely helpful

      Self Realization shared:  Until now I had only needed the video editing software and never dug any deeper.  Have now realized I have been significantly underutilizing  available resources I am paying for that would have made my life MUCH easier on several occasions in the past.

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