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S
SW1701-01
Participant
August 20, 2020
Question

Does the Cancellation Fee Apply on the Day of Renewal?

  • August 20, 2020
  • 2 replies
  • 221 views

Just a query, but if I were to cancel my account on the day that it renews (after it takes that money out of my account) would I still be charged the cancellation fee?

I have the student bundle, 20 bucks for like 20 something apps, and they're charging me a cancellation fee of 40 bucks. So if I could wait this out until the next monthly charge and then cancel it that day, it would be better for my broke college student self to pay that 20 dollars instead of 40. 

I'm just not sure if that's an actual thing that Adobe does or not.

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
August 21, 2020

And don't forget you may be talking to customer service in a different timezone. So don't leave it until late on the last day either.  I think (but cannot confirm) that if you cancel some time in the last month, the cancellation happens at the end. Check though!

Just Shoot Me
Just Shoot Me
Legend
August 20, 2020

Yes!!!!!!!!!

You need to Cancel Before the Date the renewal happens.

 

So if your subscription was to renew on August 22 2020 then you need to cancel the subscription BEFORE 12:00AM August 22 2020.

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