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Erin233491063ajh
Participant
February 27, 2022
Question

Double billing

  • February 27, 2022
  • 2 replies
  • 124 views

I have no idea how to contact anyone about having been billed twice for my subscription this month. Once on the 23rd, and once again on the 26th. 

Adobe staff, please get in touch with me.

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 27, 2022

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 27, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

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