Double billing - support unavailable

Forum|Forum|3 years ago
August 22, 2022
2 replies
323 views

Hi guys,

I am being double billed and I'd like to contact live support but the support and live chat links all birng me back to the forum.... Do you know how to access the chat or a phone number?

Thanks!!

This topic has been closed for replies.

Correct answer Peru Bob

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Peru Bob

Correct answer

Community Expert

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

gupta shivangi

Legend

Hi Antonio,

We appreciate you reaching out. You can contact the support team directly here: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Let us know if you have any doubts.

A

Antonino24371185sci0Author

Participant

Hi there,

thanks for this, unfortunatley your link keeps taking me to a FAQ page (attached) I still can't find a way to access a chat and/or send a support request.

Peru Bob

Community Expert

@Antonino24371185sci0 wrote:

I still can't find a way to access a chat and/or send a support request.

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser)
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

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