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JorgeSH
Participant
July 28, 2026
Question

Double billing two plans

  • July 28, 2026
  • 1 reply
  • 7 views

I’ve been getting double billing for a Plan I subscribed to. I only have two devices connected using one plan, I paid for just one plan but I see two plans on my account, why is that? where can I get support, I need to be refunded, because the other plan just appeared since day one, but I just realized I’ve been getting double billing. 

 

    1 reply

    Ged_Traynor
    Community Expert
    Community Expert
    July 28, 2026

    @JorgeSH you’d be better off posting on the Account, Payment, & Plan forum