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Participant
April 23, 2021
Question

Double charge on account

  • April 23, 2021
  • 2 replies
  • 249 views

Hi,

I purchsed an order with you on March 23, 2021 however, my credit card got charged twice. May you please provide me an email address that I could contact with for further discussion?

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    April 24, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Community Expert
    April 24, 2021

    Please go to Adobe Customer Service (make sure to sign into your Adobe account first):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html