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Stefan255881306fnl
Stefan255881306fnl
Participant
May 20, 2026
Answered

DOUBLE CHARGED EVERY MONTH!

Why am I being double charged each month?
I just made payment and I am seeing the ‘Issue with payment method’ appear again.

 

If this is not resolved I will have to cancel my plan!

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    May 20, 2026

    Hi ​@Stefan255881306fnl 

    As per your account details, you have two active subscriptions, Adobe CC Pro and Adobe Stock. Perhaps, this is the reason you are seeing two different charges every month.
    You can check more about your plan details here: https://account.adobe.com/

    I hope it helps.

     

    ^Shivangi

    ^Shivangi
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    2 replies

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    May 20, 2026

    Hi ​@Stefan255881306fnl 

    As per your account details, you have two active subscriptions, Adobe CC Pro and Adobe Stock. Perhaps, this is the reason you are seeing two different charges every month.
    You can check more about your plan details here: https://account.adobe.com/

    I hope it helps.

     

    ^Shivangi

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    ^Shivangi
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    May 20, 2026

    Check what you are subscribed to. https://account.adobe.com/plans

    You can check the details of an unknown charge at https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.html

    Translate
    -Manan
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