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yvesb9341470
yvesb9341470
Participant
July 7, 2025
Question

double paiement

  • July 7, 2025
  • 2 replies
  • 155 views

Je constate une double facturation sur mes deux abonnements Photo :

  • 11,99 € sur orange.fr

  • 18,14 € sur gmail.com

ces deux facturations concernant la meme configuration formule photo

je souhaite donc ne plus payer celle s'élevant à 18,14 € et garder la configuration à 11,99.

Que dois je faire?
bien cordialement

2 replies

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
July 7, 2025

Hi @yvesb9341470,

We appreciate you writing in. I understand you have two Photography plans associated with two different email address and you'd like to continue with the cost effective one and cancel the other one.

You can follow the steps listed in this article to cancel the plan: https://adobe.ly/44hUDDS

However, I would recommend you to understand the cancellation terms and conditions before you proceed with it: https://adobe.ly/44hUDUo

Let us know if you have any additional questions.


^Shivangi

yvesb9341470
yvesb9341470Author
Participant
July 7, 2025
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