Double paying for Rush?

Forum|Forum|2 years ago
March 12, 2023
3 replies
816 views

I have the upgraded photography plan and I have the premiere pro plan. The premiere pro plan claims I'm paying for 2 video apps- premier pro and rush. When I'm in rush I'm asked to pay a subscription fee for Adobe express in order to use "premium" features that are pretty basic and that I'm already paying for, such as exporting in 4k. I pay y'all too much every month to add double paying for rush to the deal. I'm logged into creative cloud and rush on the only Adobe account I have so I'd love some help. I'm currently getting my work done with the free trial on rush, and I feel like I shouldn't have to have a free trial to use the app if I'm paying for the app. Thanks.

Error or problem

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Nancy OShea

Community Expert

Previously Creative Cloud Express (now called Adobe Express) was included with your Photography Plan but no more.

Premium Adobe Express is an additional $9.99 / month now.

The free version DOES NOT include Premier Rush, Photoshop Express, Spark Page or Spark Video.

See below for a comparison chart.

https://helpx.adobe.com/express/using/express-overview.html

Hope that helps.

Nancy O'Shea— Product User & Community Expert

Myra Ferguson

Community Expert

Premiere Rush is no longer available through the Photography plan. It should be available through your single app plan for Premiere Pro:

Premiere Rush plans

Premiere Rush was previously included in the Photography Plan, but it got moved to the Adobe Express plan in 2021. Here's an article about the switch:

https://prodesigntools.com/premiere-rush-free-version.html#photography

Are you being asked to pay for premium Adobe Express features or to access the features in Premiere Rush? Adobe Express is a separate subscription:

https://www.adobe.com/express/pricing

If you're trying to export from Rush and are getting a message that you need a paid subscription, then make sure that you have the Creative Cloud Desktop app (if you're working on your computer) and/or the Creative Cloud Mobile app and sign into them. If you already have those, try signing out and back in.