Skip to main content
Participant
January 9, 2020
Answered

Double payment

  • January 9, 2020
  • 1 reply
  • 275 views

I've been using adobe indesign and it's been double payment for two months.

I paid with a different card because there was not enough balance on the existing card. When the money came into the existing card, both of them were paid and two months were paid.

I'm angry because more than necessary money has been paid.

I'll cancel this plan. And please refund up to 2 months. Please take action.

 

[Moderator changed tag from "feature request" to "billing"]

This topic has been closed for replies.
Correct answer John T Smith

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

 

Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 9, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

 

Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730