Dreaded 'Serial no. is no longer valid' message, but now my Adobe account is inactive too !!

@adrian_5458 

you can use twitter/x.

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

This is a public forum, not the link to Adobe support. Sorry, but we're normal users  and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

If you like you can also use Twitter:  @AdobeCare  https://twitter.com/AdobeCare

Also - beware of answering anyone who sends you a private message or an email.

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

You are not alone. Here is my experience- Can Adobe cheat like this?
I have every thing on record for my upgrade to cs6.
My order dt 5/5/2012
Order no 18198293224
My serial number also furnished in this mail dtd 7 May 2012

prior to the above mail I received order confirmation with ref No 18198293224 under mail dtd 6-5-2012
(Which is same as under above order number)

Seller Address
Digital River International S.a.r.l.
98 Boulevard Du Prince
L-1724 Luxembourg, Luxembourg

In my account with Adobe, every product purchased by me is reflected(including above)
I own PPCS6 also besides above for which there is no issue. I am current subscriber to CC also.
Still I wanted to exercise my right to access the purchased products.
I chatted with Adobe Agent few days back
Adobe chat Case ADB-35974851-X6Y8
Here is the reply from them

Your Adobe Case ADB-35974851-X6Y8
Dear Suryadevara,
Invalid and revoked serial numbers are serial numbers that have been blocked by Adobe because they have been obtained or generated illegally by unauthorized resellers. When Adobe discovers this fraudulent behavior, these keys are deactivated to prevent further abuse. The serial key ending with " 1911" is showing as expired on May 15, 2018.

I forwarded them the mails dtd 6th &7th May 2012 in evidence of my purchase. They are silent since last 5 days.

I wonder can an Institution like Adobe cheat like this?

Perhaps call them?