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Margaret E5C73
Participant
September 4, 2020
Answered

DRI Adobe Sales

  • September 4, 2020
  • 2 replies
  • 5923 views

Hi. I have a charge on my credit card each month of DRI Adobe Sales.  I don't know what this is.......anyone have any information on this?

 

Thanks in advance!

Maggie

 

      This topic has been closed for replies.
      Correct answer John T Smith

      That means that you, or someone using your credit card, has an Adobe subscription

       

      This is a public forum, you need the link to Adobe support, not other users
      Be sure to remain signed in with your Adobe ID before accessing the link below
      -you must also allow 'cookies' in your web browser for this to work
      https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
      -click the chat icon at the bottom right of the page to open a chat session
      -the chat icon looks like '3 dots inside a circle' at the lower right
      -type AGENT into the chat window to connect directly to a person rather than the AI
      Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

      2 replies

      John Waller
      Community Expert
      John WallerCommunity Expert
      Community Expert
      September 4, 2020

      DRI is Digital River, a 3rd party payment gateway which handles Adobe transactions in certain parts of the world such as Europe.

       

      For more information, contact Adobe Customer Care.

      John T Smith
      Community Expert
      John T SmithCommunity ExpertCorrect answer
      Community Expert
      September 4, 2020

      That means that you, or someone using your credit card, has an Adobe subscription

       

      This is a public forum, you need the link to Adobe support, not other users
      Be sure to remain signed in with your Adobe ID before accessing the link below
      -you must also allow 'cookies' in your web browser for this to work
      https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
      -click the chat icon at the bottom right of the page to open a chat session
      -the chat icon looks like '3 dots inside a circle' at the lower right
      -type AGENT into the chat window to connect directly to a person rather than the AI
      Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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