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Sérgio25747829bfep
Participant
August 22, 2022
Answered

Duplicated plans

  • August 22, 2022
  • 1 reply
  • 195 views

I have 2 subscriptions for the same plan and services, with differente prices. It was duplicated, and I cannot cancel one without penalty. Help?

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Correct answer gupta shivangi

Hi Sergio,

We appreciate you writing in. We checked and found that one the duplicate plans that you own is only 2 days old. You can always cancel a plan within 7 days of subscribing without an early termination fee.

Let us know if you have any questions.

1 reply

gupta shivangi
gupta shivangiCorrect answer
Legend
August 22, 2022

Hi Sergio,

We appreciate you writing in. We checked and found that one the duplicate plans that you own is only 2 days old. You can always cancel a plan within 7 days of subscribing without an early termination fee.

Let us know if you have any questions.

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