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Participant
November 11, 2022
Answered

Early termination fee

  • November 11, 2022
  • 3 replies
  • 1049 views

I happened to need Lightroom for a week due to wedding photoshoot - apparently, decided to be a fair person as respectable photoshooters should, and made a really annoying mistake by purchasing the software. This bazaar culture Adobe is using to push you all kinds of options and additions with the software itself isn't the worst - but canceling the contract (which you cannot actually choose) is costing me now almost 60 euros, because it's an annual contract?? How ridiculous is this. [Remarks redacted by moderator, as per guidelines.]

 

- Ex customer.

This topic has been closed for replies.
Correct answer John T Smith

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/td-p/10248222 - links and pictures
-the special Photography Plan is ONLY available on an annual plan, with monthly or 1 annual payment

3 replies

Nancy OShea
Community Expert
Community Expert
November 12, 2022

Most commercial wedding photographers use LR constantly in their professional work.  The thought of renting software for 1 month to do a single wedding shoot, seems highly suspicious.  It tells me that you are not a full-time wedding photographer.  More importantly, you probably shouldn't be doing this gig.   I hope the wedding couple knows what they're getting for the most important day of their lives.  😢

 

Just saying...

 

 

 

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
November 12, 2022

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/td-p/10248222 - links and pictures
-the special Photography Plan is ONLY available on an annual plan, with monthly or 1 annual payment

Legend
November 11, 2022

Doesn't Adobe offer a 30-day free trial period?

dj_paige
Legend
November 11, 2022

7-day free trial, and after that you can cancel without penalty in the next 14 days

Participant
November 12, 2022

Why in earth they would punish people with such penalties anyway? Such a weird approach, especially to reach new or temporary customers in limited need of the software. Nevertheless, my post was not necessarily a question, rather a statement.