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Participant
January 26, 2024
Question

Editing payment options

  • January 26, 2024
  • 3 replies
  • 266 views

Hello,

 

Im unable to change my payment options. After opening the window of "Edit Billing and Payment" I cant click on any option and not even close the window, like the bottons arent working. I have to refresh the windows to get back to main account window. Ive tried in different computers, browsers and internet connections. 

 

Any idead?

 

Thanks.

This topic has been closed for replies.

3 replies

gupta shivangi
Legend
January 30, 2024

Hi @Pedro ivo5FB3,

We're just chiming in to check if you get your issue resolved or if you still need help.

Let us know.

Regards,

Shivangi 

kglad
Community Expert
Community Expert
January 26, 2024

p.s. if you use chat, type "agent" into the chat field to bypass the bot.

Jeffrey_A_Wright
Legend
January 26, 2024

Pedro, thanks for your question. If you have already attempted the steps listed in https://adobe.ly/42cxOhY then please click on https://adobe.ly/42bdrC1 to begin a secure chat session with a member of our support team. You may need to use a different device if the chat window fails to open. ^JW

Participant
February 5, 2024

Hello,

 

Issue auto resolved itself days later. ? I could edit payments normally. 

 

Thank you.

kglad
Community Expert
Community Expert
February 5, 2024

@Pedro ivo5FB3 

 

excellent. and thank you for the update.