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olivia_7135
Participant
October 27, 2025
Question

Eligibility for a refund

  • October 27, 2025
  • 1 reply
  • 34 views

Hi, I forgot I started a free trial and just got charged. I have instantly cancelled my subscription, and received my cancellation email. Just wondering if I'm entitled to a refund, because I didn't recieve any information about it. Thank you!

1 reply

S
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
October 27, 2025

Hi olivia_7135,

Thanks for reaching out. I reviewed your account details, I confirm that a refund has been initiated by Adobe post cancellation. 
It usually takes 12-14 days for the refund to process. We appreciate your patience.


^Shivangi

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