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Participating Frequently
September 26, 2023
Question

Enquire on number of users allowed

  • September 26, 2023
  • 5 replies
  • 747 views

hi fellas, my company have purchased Creative Cloud All Apps 100GB.

 

may I know how many users can use it? not sure where can i find the info. hope anyone can answer my question

 

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.

5 replies

Jeffrey_A_Wright
Community Manager
Community Manager
October 10, 2023

Thanks for your question, Aravin. Individual plans are designed to be used by one person. For more information on how to utilize the applications and services that you purchased, see https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html

 

If you are looking for a Creative Cloud plan that multiple Users can use, please consider a Creative Cloud for Team or Enterprise plan. You can find more information at https://www.adobe.com/creativecloud/plans.html

kglad
Community Expert
Community Expert
October 10, 2023

@Aravin32530786roiu 

 

well that's interesting (no business account).  do you have a question?

Legend
October 10, 2023

Hi @Aravin32530786roiu ,

 

I have reviewed the account you used to post here and discovered that you have an Individual Creative Cloud All apps and not a Teams plan. Hence, for further assistance, we will be moving this thread to the Account, Payment, and Plan Community.

Participating Frequently
October 11, 2023

thanks pal, but actually im asking on behalf of my company, they have subscribed for Creative Cloud All Apps 100GB. but we are unsure number of people that have access... a total of 40 employee in my company using it without any issues, but we just want to check the access limit...

kglad
Community Expert
Community Expert
October 11, 2023
kglad
Community Expert
Community Expert
October 6, 2023

<moved from account,payment &plan>

Abambo
Community Expert
Community Expert
September 26, 2023

Normally, there is one user per licence. Schools may also get device locked licences to equip lab rooms.

 

I suppose that your company has bought Creative Cloud for Teams or for Enterprise. Then you can check the number of licences with the admin console. You need to be an administrator to access that console. https://adminconsole.adobe.com

 

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
September 27, 2023

thanks for the reply, i have checked, it seems we don't have the access to the admin console. is there any other way to find out?

kglad
Community Expert
Community Expert
September 27, 2023

@Aravin32530786roiu 

 

you need to contact your company's adobe plan administrator.