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ritad10127407
Participant
January 23, 2024
Question

erro no pagamento

  • January 23, 2024
  • 2 replies
  • 140 views

Não consigo efetuar pagamento, dá um erro. Tem saldo mas o banco recusa o pagamento.

 

This topic has been closed for replies.

2 replies

gupta shivangi
Legend
January 24, 2024

Hi @ritad10127407,

Did you try any alternative way of payment?

Let us know.

Regards,

Shivangi 

kglad
Community Expert
Community Expert
January 24, 2024

contact adobe support.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.