Erroneous adobe cloud withdrawls from my credit card

Forum|Forum|1 year ago
April 17, 2025
3 replies
117 views

hello my Visa card keeps getting charged 67.01 euro monthly for Adobe Adobe with reference IE-00000 044-207-3650. When I log into my account it appears I have no subscriptions whatsoever. . I don't know how to stop being charged other than cancelling my credit card. Where can I get help? Thank you

Jeffrey_A_Wright

Legend

I am sorry, Liam, but I don't see any active subscriptions or recent purchases under the account you used to post to this public discussion forum. Please make sure to sign in under the account you used to make the purchase, if you want to manage the subscription or membership. For more information, see https://adobe.ly/3Y3kL1G. ^JW

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

kglad

Community Expert

start here, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded