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Participating Frequently
Mar 2, 2025 1:02 PM UTC
Question

error

 

PII removed by moderator

16 replies

kglad
Community Expert
Community Expert
Mar 6, 2025 12:17 AM UTC

what country?

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Participating Frequently
Mar 6, 2025 12:22 AM UTC

tr

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John T Smith
Community Expert
Community Expert
Mar 6, 2025 12:55 AM UTC

What is 'tr' for a country?

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kglad
Community Expert
Community Expert
Mar 6, 2025 12:17 AM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from firefly bugs">
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Participating Frequently
Mar 2, 2025 7:20 PM UTC

There is no support from chat or anywhere else. I tried 10 different cards and they all have the same error. Look at the state Adobe has fallen to. Disgrace

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droopydog500
Community Manager
Community Manager
Mar 2, 2025 7:10 PM UTC

Hello @sinan_0835,

Thank you for your message. 

I redacted (blacked out) your personal information from the image you posted as this is a public forum. We cannot see your account information here. I recommend that you contact your bank for financial institution to ask them if they see a reason why this charge did not process correctly.

Thanks,
    droopy

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Adobe Community Expert (not an Adobe employee)