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Participant
November 15, 2024
Question

ERROR AL PAGAR ADOBE CREATIVE CLOUD | CODIGO POSTAL COLOMBIA

  • November 15, 2024
  • 2 replies
  • 656 views

Me genera error cuando trato de pagar el adobe creative cloud, me marca la casilla de codigo postal o la tarjeta, lo cual estoy seguro que el error es de el codigo postal, ¿que puedo hacer para solucionarlo?

 

 

2 replies

Participant
October 23, 2025

Hola Tomas, ya pudiste solucionar el problema? a mi me esta saliendo el mismo error y no se como solucionarlo, si finalmente lograste solucionarlo, me podrias explicar como lo hiciste?

kglad
Community Expert
Community Expert
October 23, 2025

try using a mobile phone's updated non-opera browser with wifi disabled.

Jeffrey_A_Wright
Community Manager
Community Manager
November 15, 2024

Tomas, please verify the zip code or postal code matches the billing address. If you have already confirmed this, then do you receive the same error if you use a different card number? For more information on entering payment information, please see https://adobe.ly/3UUFB1w. ^JW

Participant
November 15, 2024

No me funciona

 

Jeffrey_A_Wright
Community Manager
Community Manager
November 15, 2024

That is unfortunate, Tomas. Please try using a different device or web browser to complete the purchase process. ^JW