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Participant
July 4, 2020
Question

Error de cobro

  • July 4, 2020
  • 1 reply
  • 178 views

Buen día 

El día de ayer se le ah hecho el extorno en mi tarjeta yo habiendo cancelado la suscripción desde los primero días hecha esta misma

Deseo que anulen mis suscripción de manera inmediata y así mismo que me hagan el extorno de la misma ya que nunca utilize sus servicios

 

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1 reply

John T Smith
Community Expert
Community Expert
July 4, 2020

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html