Answered
Error downloading invoice
I get an error when I try to download, view or email the invoice for my subscription plan. How do I solve the problem?
iliyar79130784Correct answer
Participant
May 17, 2024
use a mobile's browser.
if that fails, contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):
chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
It worked with the phone, thanks for the help!
AdChoices