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Participant
June 2, 2025
Answered

Erstattungen

  • June 2, 2025
  • 1 reply
  • 166 views

Guten Tag, bitte teilen Sie mir mit, wo ich eine Erstattung für die Kündigung des Abonnements beantragen kann?

Correct answer Anshul_Nautiyal

Hi @Dynamic_work8678,

 

Thank you for reaching out.

As reviewed, you currently have an active Adobe Premium plan associated with the Adobe ID used to post this query. Since your subscription was purchased through a third-party provider (such as Apple, Google, or Microsoft), your subscription is managed by them, and their specific terms and conditions for cancellation and refunds apply.

To cancel your plan, please follow the steps provided in the official Apple Support guide:
How to Cancel a Subscription via Apple

For information regarding refund eligibility or processing, please refer to the following Apple support document:
Request a Refund from Apple

Additionally, you may find this Adobe resource helpful for managing subscriptions purchased via the App Store:
Managing Adobe Subscriptions on iOS

If you have any further questions, feel free to reach out. We're here to help.

Regards,
^AN

1 reply

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
June 2, 2025

Hi @Dynamic_work8678,

 

Thank you for reaching out.

As reviewed, you currently have an active Adobe Premium plan associated with the Adobe ID used to post this query. Since your subscription was purchased through a third-party provider (such as Apple, Google, or Microsoft), your subscription is managed by them, and their specific terms and conditions for cancellation and refunds apply.

To cancel your plan, please follow the steps provided in the official Apple Support guide:
How to Cancel a Subscription via Apple

For information regarding refund eligibility or processing, please refer to the following Apple support document:
Request a Refund from Apple

Additionally, you may find this Adobe resource helpful for managing subscriptions purchased via the App Store:
Managing Adobe Subscriptions on iOS

If you have any further questions, feel free to reach out. We're here to help.

Regards,
^AN