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Participant
Nov 1, 2026 8:52 PM UTC
Answered

Est il normal d'être débité de 1 euros lors du changement du moyen de paiement ?

J’ai modifié mon moyen de paiement qui arrive à échéance et j’ai été débité de 1 euros ! Je trouve cela bizarre ! Pourriez-vous me dire à quoi cela correspond et si c’est normal ?

    Jeff_A_Wright
    Jeff_A_WrightCorrect answer
    Community Manager
    Nov 3, 2026 6:46 PM UTC

    Thank you for posting, ​@creative_amazementd708.

     

    I can understand why an unexpected €1 charge would be concerning, especially when you were trying to update your payment method.

     

    As ​@Manan Joshi mentioned, a small authorization charge like this can be used to verify that the payment method is valid and is often temporary. I can also confirm that your Adobe subscription is active.

     

    For reference, you can find more information about updating your payment information here:

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

     

    Please let us know here if you have any other questions, ​@creative_amazementd708.

    3 replies

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    Nov 3, 2026 6:46 PM UTC

    Thank you for posting, ​@creative_amazementd708.

     

    I can understand why an unexpected €1 charge would be concerning, especially when you were trying to update your payment method.

     

    As ​@Manan Joshi mentioned, a small authorization charge like this can be used to verify that the payment method is valid and is often temporary. I can also confirm that your Adobe subscription is active.

     

    For reference, you can find more information about updating your payment information here:

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

     

    Please let us know here if you have any other questions, ​@creative_amazementd708.

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    justlearn
    Community Expert
    Community Expert
    Nov 3, 2026 5:11 PM UTC

    ​@creative_amazementd708 I don’t have the power to move forum posts over, but I would change this question a tad bit different (so, it doesn’t show up as a duplicate) and post in the Account, Plan and Payment forum, it’s a better bet to get an Adobe employee to answer your question, https://community.adobe.com/account-payment-plan-4

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    m
    Community Expert
    Nov 2, 2026 2:52 AM UTC

    I am not sure about your use case but many portals do charge something to probably verify the payment method being added. Generally it is refunded back. I am not sure about how Adobe does it, never got charged this way by them

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    -Manan