Estafa - No permite cancelar prueba gratuita

Forum|Forum|8 days ago
April 12, 2026
2 replies
60 views

El sitio no permite cancelar la prueba gratuita de Adobe. Se queda cargando el panel de cancelación y no importa cuánto actualice el sitio, borre cookies, inicie sesión en incógnito, pruebe desde mi celular, con datos, otro wi-fi, NUNCA carga ese panel. Probé otros botones del sitio y funcionan todos, menos ese. Queda un sólo día de prueba así que de seguro me cobran.

scarpentimatias

Participant

A mi tampoco me esta permitiendo cancelar mi plan; intente en tres dispositivos y los tres quedan igual, con el circulo recargando durante minutos

kglad

Community Expert

in particular, use a mobile phone’s update (non-opera) browser with wifi disabled

artisticanicoAuthor

Participant

I tried and it didnt work

ShivangiGupta

Community Manager

Hi @artisticanico,

We are sorry for the trouble. Could you try cancelling the plan using a different device?

Let us know how it goes.

^Shivangi

artisticanicoAuthor

Participant

As I mentioned in mu post, yes, I’ve tried in multiple ways, including other devices. Now that they have charged me for a service I’ve been trying to cancel for days, the button to cancel the current plan also does not work.

kglad

Community Expert

@artisticanico

when using a mobile phone, do you see the same problem loading the cancellation panel?

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