Answered
Eu preciso de saber como liquidar a dívida que tenho com vocês.
Quis actualizar e baixar apps, no App Store e apareceu uma conrança quando coloquei o cartão, recusou, adicionei um outro e ainda assim não foi possível liquidar, o que faço?!
Jeff_A_WrightCorrect answer
Community Manager
October 2, 2026
Thank you for posting,
I understand how frustrating it is to be unable to update your apps because of an outstanding payment issue.
I reviewed the subscription details and found that you purchased an Acrobat Premium subscription through the Apple iTunes Store on August 26. The subscription was canceled on September 30 after a billing error prevented the renewal payment from being processed.
Since the subscription was purchased through Apple, billing and payment management are handled directly through your Apple account. Please review and update your payment information using Apple's instructions:
https://support.apple.com/en-us/118293
If you need help resolving the declined payment or any outstanding charges, please get in touch with Apple Support directly:
https://support.apple.com/contact
Since the subscription has already been canceled through Apple, Adobe is unable to collect the outstanding payment or restore the subscription on Apple's behalf.
If you have any additional questions, please let us know,
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