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juil. 20, 2026 5:46 AM UTC
Question

Every login attempt with my work Google account fails with ERR_HTTP2_PROTOCOL_ERROR. I can't cancel my Firefly Standard subscription. Please help fix the login issue, cancel the duplicate plan, and review the charges.

Every login attempt with my work Google account fails with ERR_HTTP2_PROTOCOL_ERROR. I can't cancel my Firefly Standard subscription. Please help fix the login issue, cancel the duplicate plan, and review the charges.

    3 commentaires

    kglad
    Community Expert
    Community Expert
    juil. 20, 2026 5:54 AM UTC

    please don’t post duplicate messages 

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    ShivangiGupta
    Community Manager
    Community Manager
    juil. 20, 2026 1:59 PM UTC

    Hi there,

    Have you been following the steps listed here: https://adobe.ly/4aYi87Y

    Let us know.


    ^Shivangi

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    ^Shivangi