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K
Komal
Participant
July 20, 2026
Question

Every login attempt with my work Google account fails with ERR_HTTP2_PROTOCOL_ERROR. I can't cancel my Firefly Standard subscription. Please help fix the login issue, cancel the duplicate plan, and review the charges.

  • July 20, 2026
  • 1 reply
  • 11 views

Every login attempt with my work Google account fails with ERR_HTTP2_PROTOCOL_ERROR. I can't cancel my Firefly Standard subscription. Please help fix the login issue, cancel the duplicate plan, and review the charges.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 20, 2026

    please don’t post duplicate messages 

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity Manager
    Community Manager
    July 20, 2026

    Hi there,

    Have you been following the steps listed here: https://adobe.ly/4aYi87Y

    Let us know.


    ^Shivangi

    ^Shivangi
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