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Hi @Joana34773328ut05,

We appreciate you contactins us. We checked and found that you have an active subscription for Lightroom Mobile. Could you specify which app are you trying to purchase?

Regards,

Shivangi 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

"premium" accounts aren't an adobe.com term.  that term indicates you are trying to purchase something via a mobile store.

if that's true, you need to contact the mobile store. you can check your adobe account at https://account.adobe.com

otoh, it's best to purchase via adobe.com, https://creative.adobe.com/plans