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Participant
July 21, 2025
Question

Extremely frustrated with @AdobeCare support.

  • July 21, 2025
  • 1 reply
  • 73 views

I’ve been trying to resolve a SIMPLE issue since July 15—just need two codes applied to two email accounts.

Every time I contact support, I’m told “3-4 days.
It’s been over a week, and nothing has been done. No updates. No urgency. Just empty promises.

This is pathetic customer service from a company like Adobe. If this is how customer issues are handled, I’ll be forced to escalate this beyond support. Do better. 👎

Case #ADB-40799004-S4W5 CRM:06750000001699

1 reply

kglad
Community Expert
Community Expert
July 22, 2025