Facturacion

Forum|Forum|2 years ago
November 22, 2023
2 replies
310 views

Hola, hace dos meses adobe me aparece de forma distinta en la tarjeta, antes me salia Adobe Creative Cloud y en pesos y ahora me sale Adobe System So y en dolares, a alguien mas le paso o es otra cosa?

Soy de argentina, por q le pregunto a los asistentes de adobe y no me saben responder de que es o si es de ellos

Windows

kglad

Community Expert

what do you mean by adobe "assistants"? is that adobe support via chat or twitter/x?

M

Micaela BecerraAuthor

Participant

Si exacto soporte, ellos no supieron responderme y yo no se lo que estoy pagando realmente, estoy muy inconforme

kglad

Community Expert

check this, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

if that doesn't help and you still don't recognize the charge, contact your credit card issuer and dispute the charge or report suspected fraud.

John T Smith

Community Expert

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work This will NOT work
if you are using a VPN.

This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning
type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730

M

Micaela BecerraAuthor

Participant

ya hablé con soporte y no supieron responderme por eso vine a la comunidad,
no entiendo como es q ellos no saben si hay cambios en su nombre de
facturación eso no lo entiendo

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