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2 replies

kglad
Community Expert
Community Expert
January 23, 2025

if you try to contact support, type "agent" in the chat field to bypass the bot.

gupta shivangi
Legend
January 23, 2025

Hi @eugenia_0579,

Thanks for reaching out. I assume you have downloaded your invoice from here: https://adobe.ly/4jtPNsz

and the billing amount mentioned on the bill is in different currency than the card you are using? Am I correct?

Could you mention which one do you wish to continue with?

Also, have you spoken with our support team regarding this? https://adobe.ly/42x0fcC

Looking forward to your response. 

 

Best,

Shivangi