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2 replies

kglad
Community Expert
Community Expert
January 23, 2025

if you try to contact support, type "agent" in the chat field to bypass the bot.

Shivangi_Gupta
Community Manager
Community Manager
January 23, 2025

Hi @eugenia_0579,

Thanks for reaching out. I assume you have downloaded your invoice from here: https://adobe.ly/4jtPNsz

and the billing amount mentioned on the bill is in different currency than the card you are using? Am I correct?

Could you mention which one do you wish to continue with?

Also, have you spoken with our support team regarding this? https://adobe.ly/42x0fcC

Looking forward to your response. 

 

Best,

Shivangi