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michel-philip23619655az9d
Participant
June 21, 2022
Question

Facturation et paiement

  • June 21, 2022
  • 1 reply
  • 143 views

Bonjour,

J'ai changé de carte de paiement mais lorsque je clique sur "Modifier la facturation et le paiement", je ne peux pas y accéder, un message "Something went wrong" apparaît.

Quelqu'un peut-il m'indiquer comment résoudre ce problème ?

Bonne journée !

    This topic has been closed for replies.

    1 reply

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    June 21, 2022

    It would be better if you contacted support to change the payment method if you are facing issues. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Type AGENT to avoid bots and talk to a human.
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan
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