Facturé plus élevé

Question

Bonjour,

j'ai constaté que dépuis quelques mois je paye un abonnement plein, alors que je suis encore étudiant et j'ai envoyé le justificatif.

Où est le problème?

Pourrais-je être remboursé?

Merci

TD

kglad · Answer

contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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